Return & Refund Policy

At VERAFIED TECH, customer satisfaction matters to us. If there is a problem with your purchase, please contact us so we can help.

Return Eligibility

Please contact us within 7 days of receiving your order to request a return. Items should be unused, in their original condition and packaging, with all included accessories.

Products that are damaged, defective or incorrect on arrival will be reviewed separately.

Damaged or Incorrect Items

If your order arrives damaged, defective or different from what you ordered, contact us promptly with your order details and clear photos or videos showing the issue.

Refunds

Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds will be processed using an appropriate available refund method. Processing times may depend on the payment provider or bank.

Return Shipping

If an item is confirmed to be defective, damaged on arrival or incorrectly supplied, we will explain the return arrangements. For other approved returns, return shipping costs may be the customer's responsibility where permitted by applicable law.

Cash on Delivery Orders

For Cash on Delivery orders, please contact our support team to arrange an eligible return and refund. Refund arrangements will be confirmed with you directly.

Non-Returnable Items

Items damaged through misuse, accidental damage or unauthorized modification may not qualify for a return, subject to applicable consumer protection laws.

Nothing in this policy limits any rights you may have under applicable UAE law.

Contact Us

Please contact us through our website with your order number and the reason for your return request.